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GDPR Policy

Last Updated: 5th December 2024
NeuroAdvantage CIC we,” “our,” or “us”) is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and protect your data when you visit [Your Website URL], interact with us, or use our services.NeuroAdvantage CIC we,” “our,” or “us”) is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and protect your data when you visit [Your Website URL], interact with us, or use our services.
1. Data Controller Contact Information

The data controller responsible for your information is:

NeuroAdvantage CIC
Address: [C/O Anna Day, 4 Meadow Gardens, Buckingham, MK18 1BJ
Email: anna@successfulcoaching.co.uk
Phone: 07733305042

2. What Data We Collect

We may collect the following types of personal data from you:

  • Personal Information: Name, email address, phone number, postal address.
  • Account Information: Username, password, and any preferences or settings saved in your account.
  • Payment Information: Credit/debit card details or payment service information.
  • Technical Data: IP address, browser type, operating system, device information, and usage data collected via cookies or analytics tools.
  • Communications: Messages or queries sent via our contact forms, emails, or other communication methods.
3. How We Use Your Data

We process your data for the following purposes:

  • To Provide Services: To fulfil requests, deliver services, or process transactions.
  • Communication: Responding to your inquiries, feedback, or complaints.
  • Marketing: Sending newsletters, promotions, or updates (with your explicit consent).
  • Website Improvement: Analysing user behaviour to improve our services and website functionality.
  • Legal Obligations: Compliance with applicable laws or responding to lawful requests.
4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Your consent (e.g., for marketing communications).
  • Performance of a contract (e.g., providing requested services).
  • Compliance with legal obligations.
  • Legitimate interests (e.g., improving website functionality and user experience).
5. Sharing Your Data

We do not sell or rent your data. We may share your data with:

  • Service Providers: Trusted partners who assist us with website hosting, payment processing, or analytics.
  • Legal Authorities: When required by law or to protect our legal rights.
  • Third-Party Tools: For marketing, analytics, or other legitimate business purposes (e.g., Google Analytics).
6. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Specific retention periods depend on the type of data and its purpose.
7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your data (“Right to be Forgotten”).
  • Restriction: Request restrictions on processing your data.
  • Portability: Request a copy of your data in a portable format.
  • Objection: Object to data processing based on legitimate interests.
  • Withdraw Consent: Withdraw your consent at any time for data processing activities relying on consent.

To exercise these rights, contact us at info@pfl876prkw.wpdns.site.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and collect data about website usage. For detailed information, please refer to our Cookie Policy.

9. Security of Your Data
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.
10. International Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data in compliance with GDPR.
11. Complaints
If you believe we have violated your data rights, you have the right to lodge a complaint with a supervisory authority. In the EU, this is typically your national data protection authority.
12. Updates to This Policy
We may update this policy from time to time to reflect changes in regulations, our practices, or technological advancements. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us

If you have questions about this GDPR Privacy Policy, please contact us at:
NeuroAdvantage CIC
Email: anna@successfulcoaching.co.uk
Phone: 07733305042

By using our website, you agree to this GDPR Privacy Policy.

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